Customer Rating:  
Summary: Home Entertainment
Comment: This tv has great quality, if I'm playin games, watching cable, DVD's or Bluray, it's excellent.
Customer Rating:
Summary: Great: Price/Performance/Delivery
Comment: After going nuts for months analyzing HD TV specs and comparing 52" sets in stores I bought a Philips 120hz model at Costo who do have a 90 day return policy as I was leery of buying something this big and fragile on-line with cross-country shipping.
Long story short, the Philips had a few issues, it was returned, and I "bit the bullet" and went with Amazon for the W4100. My considerations went by the way because the TV arrived in six days, was unboxed and put on a stand by the bare handed White Glove guys, and the set has run as advertised.
The sets I compared were the Samsung 650, the Philips, and the Sony 4100. 120hz was important consideration for sports and action movies, and I didn't want to spend over two grand. The Samsung's screen is nearly as reflective as most plasma sets, a deal breaker for my very bright room. The Philips was best for that but for its power-cycling, re-sizing, and sound issues.
Watch for Amazon deals on this TV. For the price of the warehouse store Philips, I got a TV that has more features, a marginally better picture (although a bit more reflective), and a Sony Blu-ray S350 and four movies thrown in! And this doesn't cover the included delivery and set-up.
Sony Bravia W-Series KDL-52W4100 52-Inch 1080p 120Hz LCD HDTV
Customer Rating:
Summary: Amazon Customer service absolutely first rate 100% tops!!!
Comment: I ordered the Sony 2 weeks ago, after doing some research, in part because of Amazon's great price, and the reviews I read here. I admit, I was a tad nervous about ordering a big-ticket item from an online retailer, having never done it before. The set arrived exactly when scheduled, the afternoon of the 11th. The guy from my cable company came the next morning, the 12th, to hook it up. We take it out of the box, put it on the stand. He connects it, turns it on..we have sound, but NO picture. So we call Sony..they say try a few things..( thank God the cable guy is here) no luck..NO pic..nada..zilch...so Sony gives me an Event #..( sounds like a FEMA event) and the number for one of their authorized repair outfits..I call, and the guy arrives the NEXT day, the 13th, on time, exactly when scheduled.a miracle..We lay the set face down on a blanket, he takes it apart..tests a bunch of stuff..he thought there might have been a loose connection..no joy..he calls Sony, on his tech support line..they go through more options..finally decide that the whole panel, AND possibly one or two boards, are kaput, and have to be replaced. It will take a week or so to get them, and then they have to turn my living room into a TV repair shop. At this point I say to myself..NO WAY..not gonna happen..so I call Amazon..just start to tell my story to the lady who gets my call...after one minute, she says "SIR, STOP!!! I'm so sorry that happened to you.. We'll send you out a new set today, and the people who deliver it weill pick up the old one at the same time.." I am stunned. NO WAY it can be this easy. Truly a great way to do business. BTW...talking tot he repair guy and the Sony tech, it seems like it's unheard of for a set to be bad right out of the box...neither of them new of it ever happening before. All I can say, if I had boufght it from Best Buy or Circuit City, no way would they have been as eager to send me a new one..so, for me..I'm 100% sold on Amazon...however..I'm gonna miss all the footballgames theis coming weekend on my big new set...
Customer Rating:
Summary: Sony Bravada 52 inch LCD T
Comment: The TV is fantastic!! Great picture and sound!! I cannot thank Amazon enough for this product, the price was the best I have ever found and the shipping was excellent! Ordered the TV on a Monday, it came that Friday! Thanks Amazon!!
Customer Rating:
Summary: Great TV
Comment: Did a lot of research on LCD tvs and actually purchased a much larger type. Our son talked us into returning it and purchasing this Sony for the 120 hz and we're glad we did. Picture is fantastic. No complaints. Amazon delivery was perfect as well.
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